Telephone Consultation
Service Description
This dedicated 15-minute consultation provides a supportive space to discuss your pet’s health status, address any concerns you may have, and answer your questions regarding the euthanasia process. We will carefully guide you through what to expect and gently help you consider whether it may be the appropriate time to say farewell. Our aim is to provide clear, compassionate, and understanding guidance to assist you during this profoundly difficult decision.
Cancellation Policy
Duration & Purpose: Our telephone consultations are 15-minute appointments created to provide calm, compassionate guidance as you consider your pet’s end-of-life care. This is an opportunity to speak with a veterinary professional about your pet’s current condition, express any concerns or questions, and receive clear information about the in-home euthanasia process. Our aim is to support you in making the kindest decision for your companion. Booking & Fees: All telephone consultations must be booked in advance via our website or by contacting us directly. Fee: Free of charge If you need to cancel or reschedule your appointment, we kindly request a minimum of 24 hours’ notice. Limitations: This consultation does not include a physical examination or diagnostic assessment. It is intended for informational and emotional support only. If your pet is experiencing an emergency or is in acute distress, please contact your regular veterinary practice or the nearest emergency veterinary service. Privacy & GDPR (Irish Data Protection Law) We are fully committed to safeguarding your personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (Ireland). Personal data collected during the booking process and consultation is used solely to deliver our services and communicate with you. We store your information securely and do not share it with third parties unless legally required or with your explicit consent. You have the right to access, correct, or request the deletion of your personal data at any time. Client Conduct & Communication We recognise that this is a time of emotional stress, and our team is here to support you with empathy and respect. We ask that clients maintain the same level of courtesy. Aggressive, abusive, or inappropriate language or behaviour will not be tolerated under any circumstances. We reserve the right to terminate a consultation or decline further services if these standards are not met. Our goal is to offer a safe, respectful space rooted in compassion—for you, your pet, and our veterinary team.
Contact Details
+353894699842
peacefulpetsinfo@gmail.com
Ireland